How We Deliver:
We at FashionMySoul aim to deliver your order as per timelines committed to you. In this practice of delivering the best, every product goes through a thorough quality check and is then delivered to you with all our love.
In case of EXPRESS deliveries - The order is shipped directly from our warehouse within 24 to 48 hours max after the order confirmation. During special events Sale & festivals we may dispatch products within 2-3 days due to huge rush.
For Non-EXPRESS/Regular deliveries - Our products are sourced from different locations across the globe to meet your shopping requirements and thus promise to deliver your pick within 7-14 business days depending upon your location.
For International Sales - Believe us...it wasn't easy picking this up and we still commit to deliver your product within 21 days. We assure you that your purchase will be worth the wait.
Below are some frequent Q&As:
Q) How can I track my order?
A) You can track your order by My Account / Order History page.
Q) What are shipping charges that are levied?
A) FashionMySoul offers flat shipping on all pre-paid orders (i.e. on all credit card orders). On Cash on Delivery orders also we charge a flat shipping fee but slightly higher. In case of part shipment, pertaining to any order, the delivery charge for COD orders, shall be payable at the time of the delivery of the first product in relation to the relevant order. If you want to pay minimal shipping charges just place a pre-paid order.
Q) Is it possible for me to choose my delivery date?
A) We know you desperately want your product but unfortunately you cannot choose your expected delivery date as of now.
Q) Can there be Delivery Issues?
A) Despite our best efforts and those of our courier partners, certain issues can arise before your parcel is delivered. In order to guarantee you best quality service, Fashionmysoul.com promises to do its best to find the causes and resolve the problem in a timely manner.